Tuesday • September 5, 2023
A Breakdown of the HCPSS Contract with Zum Services, Inc.
By Steven Keller
By Steven Keller
“HCPSS shall present proposed routes to Contractor for review and comment as they are developed, but not later than ten (10) workdays prior to the first day of school in any year during the term of this Agreement. HCPSS reserves the right at its sole discretion to approve, or disapprove, any proposed route modification recommended and submitted by Contractor”
“Contractor shall adhere to a minimum spare vehicle requirement of ten (10) percent of the total daily scheduled routes operated, and shall ensure a sufficiency of spare vehicles matching the specific types operated on each route without regard to the overall requirement.”
“The HCPSS expects contractor proposals to reflect how they will ensure the required staffing is available. If the contractor considers this to be an impossibility, they should consider it in their response.”
“No approved vehicle route operated by Contractor shall be missed because of Contractor’s inability to provide an adequate number of qualified vehicle drivers or monitors as defined within this Agreement. This is a zero tolerance standard of performance.”
“No more than two (2) percent of all vehicle routes operated by Contractor in each week of any service month shall be delayed for any other operational issue under the direct control of Contractor that prevents the timely operation of the vehicle routes as designed and approved. A delayed route is defined as any route component that begins operation more than five (5) minutes after its scheduled time”
“HCPSS may assess liquidated damages in the amount of one hundred percent (100%) of the daily contract rate for each missed route instance of non-compliance”“HCPSS may assess liquidated damages in the amount of seventy five percent (75%) of the average daily contract rate multiplied by the percentage of delayed routes for each instance of non-compliance”
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